Transparent IT Plans.
Grounded Engineering Authority.
Engineered for Hong Kong SMEs, multinational regional branches, and Greater Bay Area cross-border teams. Eliminate unexpected downtime and costly internal overhead with enterprise-grade SLA and Microsoft certified engineers.
Established 2006.
Empowering Enterprise Business with Uncompromised IT Reliability.
Headquartered in Hong Kong, with collaborative engineering networks extending across Macau, the Greater Bay Area (Shenzhen/Guangzhou), and Taiwan, ZERO TECH provides unified SLA remote monitoring, dedicated cross-border networking, and scheduled on-site maintenance for multi-branch enterprises, serving over 500 corporate clients and professional firms.
Our certified engineering bench holds Microsoft Certified Systems Engineer (MCSE / Azure Certified), Cisco, and Fortinet accreditations, delivering multinational-grade ITIL service desk governance tailored for SMEs.
Transparent IT Outsourcing Plans
Engineered for Hong Kong SMEs. No hidden fees, no surprises.
SME Starter
Startups & Small Offices (5-10 Devices)
- check_circle Unlimited Remote Desktop Helpdesk Support
- check_circle Monthly preventative health audit & patch updates
- check_circle Office router, firewall & Wi-Fi uptime monitoring
- check_circle Network printers, NAS & peripheral configuration
- check_circle Guaranteed 15-30 min Remote Response SLA
Business Pro
Growing Businesses & Branch Offices (10-30 Devices)
- check_circle All Starter remote helpdesk inclusions
- check_circle Dedicated on-site engineer monthly maintenance visits
- check_circle Emergency on-site response SLA (within 2-4 hours)
- check_circle Microsoft 365 / Google Workspace governance & security
- check_circle Enterprise NAS hybrid backup (3-2-1 rule) & ransomware shield
- check_circle Next-Gen Firewall (FortiGate) & VLAN network isolation
Enterprise Custom
Large Firms, Multi-Branch & Data Compliance (30+ Devices)
- check_circle Virtual CIO (vCIO) strategic roadmap & IT budgeting
- check_circle Resident on-site engineers (Staff Secondment)
- check_circle 24/7/365 mission-critical server monitoring & incident response
- check_circle Cross-border connectivity (HK ➜ Macau ➜ GBA ➜ Taiwan)
- check_circle Compliance audit support (PDPO, HKMA, ISO 27001)
Comprehensive IT Solutions Suite
From daily end-user computing to mission-critical infrastructure, cloud migrations, and cybersecurity defense.
Managed IT Outsourcing (3-Tier SLA)
Unlimited remote tickets, scheduled on-site visits, emergency hardware loaners, and preventative audits.
Office Relocation IT Turnkey
ISP coordination, rack dismantling, secure transportation, cable patching, and weekend zero-downtime cutover.
Network Cabling & Wi-Fi 7
Structured Cat6A / optical fiber cabling, enterprise seamless Wi-Fi roaming, managed PoE switches & WAN failover.
Cloud Telephony & Teams Rooms
Migrate traditional PABX to Microsoft Teams Phone / Cloud PBX; smart meeting rooms with 4K auto-framing and AI audio.
Microsoft 365 & Cloud Migration
Seamless transition from on-premise email to Exchange Online, SharePoint governance, and conditional access MFA.
Zero Trust EDR & Anti-Phishing
Next-Gen Firewalls (FortiGate), behavioral endpoint protection (EDR), staff phishing drills, and PDPO compliance.
RAID / NAS Data Recovery & BCDR
Synology / QNAP recovery, server crash restoration, cleanroom disk diagnostics, and 3-2-1 immutable backup topology.
Workstation Fleet & Hot Spare Support
Standardized Windows 11 / macOS provisioning via Microsoft Intune / MDM, with standby loaner hardware.
Certified ITAD & Data Destruction
NIST SP 800-88 and DoD compliant magnetic degaussing and shredding, complete with official destruction certificates.
Virtual CIO (vCIO Strategic Advisory)
Technology budgeting, vendor procurement auditing, and digital transformation roadmapping for SMEs to reduce TCO.
IT Staff Augmentation & Secondment
Flexible resident engineering support (1-5 days/week), high-profile event standby, and parental leave coverage.
Trusted Across Highly Regulated & Mission-Critical Sectors
For over two decades, multinational firms, legal and accounting practices, financial institutions, and retail enterprises have trusted ZERO TECH as their primary IT infrastructure partner in Hong Kong.
20 Years of Proven Enterprise Trust
See how financial asset managers, regional retail, and logistics firms scale securely with ZERO TECH.
“ZERO TECH handled our Central headquarters relocation seamlessly. Over a dozen rack servers and building fiber runs were consolidated in 24 hours over Sunday. Monday morning operations resumed with zero hiccups!”
“We used to struggle with frequent mail issues and network drops. Since subscribing to ZERO TECH’s Business Pro plan, remote connection response is always under 15 minutes, cutting our IT payroll expenses significantly.”
“Their cloud cybersecurity consultants are exceptional. They ensured full compliance with HK data encryption standards and conducted phishing simulations for all our regional staff. Highly recommended!”
Common Questions & SLA Commitments
Transparent information regarding our service scopes, dispatch times, and contract terms.
We guarantee remote helpdesk connection within 15 to 30 minutes. For critical network or server outages requiring on-site presence, senior engineers arrive within 2 to 4 hours across all 18 districts of Hong Kong.
Yes. Operating with its Hong Kong Headquarters as the core and collaborative engineering networks extending across Macau, the Greater Bay Area (Shenzhen/Guangzhou), and Taiwan, ZERO TECH provides unified SLA remote monitoring, dedicated cross-border networking, and scheduled on-site maintenance.
Hiring a full-time junior IT administrator in Hong Kong typically costs upwards of HK$20,000/month plus MPF and perks. ZERO TECH Business Pro starts at HK$3,200/month, giving your firm instant access to a certified multi-tier engineering team while reducing IT overhead by over 70%.
Hong Kong · Beijing · Taiwan Tech Hubs
Headquartered in Tsim Sha Tsui East, Hong Kong, with dedicated operations and support centers in Beijing and Taiwan, delivering unified enterprise SLAs, cross-border MPLS/SD-WAN, and rapid on-site dispatch.
Rm 405, 4/F, Energy Plaza, 92 Granville Road, Tsim Sha Tsui East, Kowloon, Hong Kong
(尖東幸福中心4樓405室)
- call Office Hotline: +852 5113 2993
- chat WhatsApp: +852 5113 2993
- schedule Service Hours: Mon–Fri 09:00 - 18:00
First Floor, Building 6, Hua Qing Jia Yuan, Wudaokou, Haidian District, Beijing
(北京市海淀區五道口華清嘉園)
- call Beijing Hotline: +86 139 1096 9351
- mail Tech Support: [email protected]
- language Coverage: North China & Jing-Jin-Ji Enterprise Nodes
Section 2, Dacheng Road, Dayuan District, Taoyuan City, Taiwan
(桃園市大園區大成路二段)
- call Taiwan Hotline: +886 966 458 391
- mail Sales Enquiry: [email protected]
- language Coverage: Island-wide enterprise sites & cross-strait lines
Contact Us · Schedule Free IT Architecture Site Audit
Over 20 years of proven engineering excellence. Enjoy a zero-risk, comprehensive office IT infrastructure health check and on-site audit.
HQ Direct Hotline & Communication Channels
Rm 405, 4/F, Energy Plaza, 92 Granville Road, Tsim Sha Tsui East, Kowloon, Hong Kong
(香港九龍尖沙咀東加連威老道92號幸福中心4樓405室)
General Enquiries: [email protected]
Technical Support: [email protected]
Sales Department: [email protected]
Online Rapid Inquiry Form
Submit your project details below and our certified senior IT engineers will follow up within 15–30 minutes.